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Mon–Fri 8am–6pm · Sun 8am–6pm · Closed Saturdays4.9 · 279+
(845) 262-6530
Strauss Cleaners
Water emergency? We're here to help.(845) 262-6530

Dutchess County, NY · ~45 min away

Water Damage Restoration in Hopewell Junction, NY

Call (845) 262-6530 and you're talking to the person who sends the crew, not an answering service. We ask what happened, tell you what to shut off, and give you an arrival window. Hopewell Junction is about 45 minutes out for us.

The subdivisions have block or poured foundations with finished lower levels, family rooms, and utility rooms with the water heater on the floor. A failed pump or heater soaks carpet and drywall in a room people use every day.

A person answers — not an answering service. Closed Saturdays for Shabbat. Covered claims are billed directly to your carrier.

Same-day emergency response

Response promise

8 counties

NY & NJ service area

Since 2019

Locally owned & operated

IICRC Certified

Certification

Process

What happens after you call.

Every water loss runs the same way: we ask what happened on the phone, extract the same day, verify the drying with meters, and keep a documented file your adjuster can work from. Here's the short version. The service page covers each step.

  1. Emergency call & triage
  2. Inspect & map the moisture
  3. Extract & remove
  4. Dry & monitor daily
  5. Document the dry-out
  6. Build it back

The full water damage restoration process, step by step →

Local knowledge

What we see in Hopewell Junction

The housing stock, the terrain, and the drainage in Hopewell Junction all change how we plan a job. Here's what we run into:

Getting to you

I-84 to the Taconic puts us at the crossroads in about 45 minutes. The subdivisions have driveways and room to stage equipment, and the rural roads toward Stormville and the lakes take a few more minutes.

Water & drainage

Clay holds water against the foundation instead of draining it, and the ledge under the eastern hills sheds runoff onto the lots below. Homes on wells and septic add a third problem: a saturated leach field backs up into the house.

On the ground

Much of East Fishkill sits on heavy clay with a seasonal high water table, and the upper reaches of Fishkill Creek and Sprout Creek run through it. That is why so many basements here have sump pumps, and why a pump that fails in March means a flooded lower level by morning.

Heavy rain in the forecast

Before and after a storm in Hopewell Junction

We schedule crews around the rain forecast. A few things done before the storm save a basement, and a few things done right after save the insurance claim.

Before the rain

  • Move stored boxes, rugs, and anything you care about off the basement floor.
  • Test the sump pump by pouring a bucket of water into the pit. If it does not run, that is the problem to fix before the rain.
  • Clear the window wells and the downspout outlets. Know where the main water shutoff and the electrical panel are.

If water gets in

  • Do not go into standing water until the power to that area is off.
  • Photograph the water line and everything it touched before you move or throw anything out.
  • Call for extraction the same day. Wet drywall and carpet pad grow mold within days.

Full walkthrough: what to do when your basement floods in a storm. Water in the house now? Call (845) 262-6530. Same-day emergency response, six days a week.

Common problems

The problems we're usually called about.

Insurance wants documentation you don't have

Adjusters pay on documentation. We photograph everything before we touch it, log every moisture reading, and itemize removed materials, then bill the carrier directly so the claim runs on our file instead of your memory.

Wood floors cupping after a leak

Boards swell from the bottom and the edges rise. Caught early, controlled drying (sometimes with floor-drying mats) can bring hardwood back flat without replacement. Wait too long and the finish or the boards are done, so call as soon as you see the edges lifting.

A slow appliance line that leaked for months

Dishwasher, fridge line, or washing machine hose: a slow leak rots subfloor and grows mold out of sight. Insurance treats sudden bursts and long-term leaks differently, and we'll tell you which one your damage looks like before the claim gets filed.

Not sure whether it's dry

A past leak that 'seemed fine', a damp smell, a warm spot on the wall. A moisture inspection takes under an hour and gives you a reading either way. If it's dry, we tell you it's dry and leave.

Insurance

We work with your insurance, and we bill them directly

  1. 01

    Call us

    We answer, ask what happened, and get a crew moving. Same-day emergency response on active water.

  2. 02

    We document everything

    We take moisture readings and photos and write up a scope of work before drying starts, so your adjuster has the file from day one.

  3. 03

    We bill your insurer directly

    We work directly with your insurance company on covered water and mold claims, so you're not fronting the full cost and chasing reimbursement.

Your deductible is still yours to cover, and we'll tell you that number before any work starts rather than after. You also don't need a claim to hire us. Plenty of our jobs are paid directly by the homeowner, and after the free inspection we'll say which way makes more sense for the damage you have.

Who's showing up

Local and independent since 2019.

The person on the phone is the person planning the job. We're in Hopewell Junction every week.

  • IICRC Certified
  • Licensed
  • Bonded
  • Insured
  • Eco-Conscious Products

FAQ

Questions we get most.

What should I do if my basement floods during a storm?

Stay out of the water until the power to that area is off. Photograph the water line and everything it touched before you move anything. Then call (845) 262-6530. We schedule crews around the rain forecast and respond the same day, six days a week. Rising water from outside is usually a flood policy rather than homeowners insurance, and a sewer backup is often a separate rider, so note where the water came in. Our storm flooding guide walks through the first hours step by step.

How fast can you get here in an emergency?

Same day, usually within hours. When you call, a person answers, asks what happened, and gives you an arrival window based on where you are and what's already on the schedule. The truck comes loaded for extraction and drying, so work starts as soon as we're in the door.

Does homeowners insurance cover water damage?

Usually, yes, as long as the damage was sudden and accidental: a burst pipe, a failed water heater, a washing machine hose that split. Policies generally exclude gradual damage, like a slow leak that ran for months or deferred maintenance, and they exclude flooding from outside, which needs a separate flood policy. When we inspect, we document the cause of loss carefully, because that's the first thing the adjuster looks at.

Do you bill my insurance company directly?

Yes. On covered losses we bill your insurer directly, so you're not writing a large check and waiting for reimbursement. You pay your deductible and we settle the rest with the carrier, backed by the photos, moisture readings, and daily drying logs adjusters ask for. You don't need a claim to hire us, though. A lot of our residential work is paid directly by the homeowner.

How long does it take to dry out a house?

Three to five days for most homes. It depends on what got wet, since drywall and carpet dry faster than hardwood, plaster, or subfloor, and on how long the water sat first. We take moisture readings daily and keep equipment running until the wet materials match dry ones nearby, not until the surface feels dry. Pulling equipment early leaves moisture inside the wall.

Service area

Hopewell Junction, NYDutchess County.

We're about 45 minutes out, six days a week. The homes run to 1960s-through-2000s subdivisions built around the old IBM East Fishkill plant, older hamlet houses at the crossroads, and lake and rural properties on wells and septic. We cover every block, including the Route 82 crossroads, Stormville, Hillside Lake. Hopewell Junction is known for the IBM plant that built the town, the Taconic State Parkway, Sylvan Lake, and the hamlets of Stormville and Wiccopee.

Emergency? Call first

Water on the floor in Hopewell Junction? Skip the form.

Call (845) 262-6530 and we start sorting it out on the phone while the crew loads, six days a week. The form is for anything that can wait a few hours. A person reads it and replies during business hours.

Same-Day Emergency Response. Closed Saturdays for Shabbat.

Free estimate

Send the details — we'll take a look.

Faster by phone? Call (845) 262-6530 — answered six days a week.