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Mon–Fri 8am–6pm · Sun 8am–6pm · Closed Saturdays4.9 · 279+
(845) 262-6530
Strauss Cleaners
Water emergency? We're here to help.(845) 262-6530

Dutchess County, NY · ~55 min away

Water Damage, Mold & Cleaning Services in Poughkeepsie, NY

Poughkeepsie is the county seat and the largest city in Dutchess, about 55 minutes from us, and the old housing stock along the Fall Kill is where the water and mold work concentrates.

A person answers — not an answering service. Closed Saturdays for Shabbat. Covered water and mold claims are billed directly to your carrier.

Same-day emergency response

Response promise

8 counties

NY & NJ service area

Since 2019

Locally owned & operated

IICRC Certified

Certification

Local reality

What we see in Poughkeepsie.

The Fall Kill runs through the north side of the city to the Hudson and has a documented flood history, including the 2011 storms. The blocks along it are the oldest in the city, with stone foundations and cellars that were wet before the creek ever rose.

The homes

City rowhouses share walls, so a leak in one travels to the neighbor. Plaster, lath, and old-growth framing dry slowly and need metered drying rather than aggressive demolition, and we open walls only where the readings say the water went.

The ground

The city sits on terraces above the Hudson and drains through the Fall Kill and Casperkill. Parts of the city run on combined sewers, and heavy rain pushes water back up floor drains in the low blocks, which means contaminated-water protocols on those jobs.

The drive

I-84 to Route 9 puts us in Poughkeepsie in about 55 minutes, still same-day for emergencies. City parking is tight and many buildings need a landlord or super for access, so we set that up on the first call.

About 55 minutes in normal traffic. Same-day emergency response holds here six days a week.

Heavy rain in the forecast

Before and after a storm in Poughkeepsie

We schedule crews around the rain forecast. A few things done before the storm save a basement, and a few things done right after save the insurance claim.

Before the rain

  • Move stored boxes, rugs, and anything you care about off the basement floor.
  • Test the sump pump by pouring a bucket of water into the pit. If it does not run, that is the problem to fix before the rain.
  • Clear the window wells and the downspout outlets. Know where the main water shutoff and the electrical panel are.

If water gets in

  • Do not go into standing water until the power to that area is off.
  • Photograph the water line and everything it touched before you move or throw anything out.
  • Call for extraction the same day. Wet drywall and carpet pad grow mold within days.

Full walkthrough: what to do when your basement floods in a storm. Water in the house now? Call (845) 262-6530. Same-day emergency response, six days a week.

FAQ

Questions we get in Poughkeepsie.

Do you serve all of Poughkeepsie, including Arlington and the Union Street historic district?

Yes, all of it. Arlington, the Union Street historic district, Little Italy on Mount Carmel, the waterfront, and every street between them sit inside our regular coverage, for emergency water calls and scheduled work alike. If your address is right at the town line, call anyway — the answer is almost always yes.

How fast can you get to Poughkeepsie in a water emergency?

Poughkeepsie is about 55 minutes from us in normal traffic, and same-day response is what we promise on emergency calls. Someone answers six days a week, asks what happened, and gives you an arrival window before we hang up.

Do you bill insurance directly for water or mold damage in Poughkeepsie?

Yes. On covered water and mold losses we bill your insurance carrier directly, so you're not fronting the full cost and waiting on reimbursement. We photograph everything before work starts, log moisture readings daily, and itemize removed materials, which is the documentation adjusters ask for. You typically pay your deductible and the rest is between us and the carrier. You don't need a claim to hire us, though. Plenty of our jobs are paid directly by the homeowner.

Are you available on Shabbat?

No. We're a Shabbat-observant business, so the phones are off on Saturday. The other six days, the line is answered 8am to 6pm. If water damage happens on Saturday, shut off the main valve, move what you can out of the wet area, and leave a message — Saturday messages are the first ones we return when we reopen. If the situation is dangerous, call 911 or your utility company rather than waiting for us.

Do you also handle carpet, rug, and air duct cleaning in Poughkeepsie?

Yes. Restoration is the core of the business, and we run a full cleaning service alongside it: carpet and upholstery cleaning, area rug cleaning with pickup and delivery, mattress cleaning, air duct and dryer vent cleaning, chimney sweeping, and odor removal. It's the same crew and the same number: (845) 262-6530.

Emergency? Call first

Water on the floor in Poughkeepsie? Skip the form.

Call (845) 262-6530 and we start sorting it out on the phone while the crew loads, six days a week. The form is for anything that can wait a few hours. A person reads it and replies during business hours.

Same-Day Emergency Response. Closed Saturdays for Shabbat.

Free estimate

Send the details — we'll take a look.

Faster by phone? Call (845) 262-6530 — answered six days a week.