Commercial · Property management· NY & NJ
One number for water losses, mold reports, and turnovers.
We work with property managers, landlords, and boards across seven counties in NY and North Jersey. One number covers water losses, mold reports, turnover carpet, and common-area cleaning, and emergencies get same-day response, six days a week. You get a written scope a board can approve, a small crew that answers for its own work, and documentation on every job, which matters in rental housing when a tenant or an owner asks what was done.
Serving Orange, Rockland & Westchester counties in NY and Bergen, Passaic, Essex & Hudson counties in North Jersey.
Problems we hear most
What the calls are about.
- A single supply-line failure that becomes a three-unit loss by morning
- A tenant mold complaint in writing that needs a fast, documented response
- Turnover carpet that's either cleanable or a full replacement before the next tenant
- Hallway and lobby carpet wearing a lane while the budget waits on approval
- Owners and boards that won't sign off without an itemized scope
- Paperwork that has to hold up in a security-deposit dispute
Scope of work
What we handle.
- Multi-unit water losses: extraction, drying, and per-unit moisture documentation
- Mold inspection and remediation with written findings and completion records
- Unit-turnover carpet cleaning between tenants
- Hallway, stairwell, and lobby carpet on a recurring rotation
- Moisture inspections when a tenant reports a leak, a stain, or a smell
- Build-back after water losses — drywall, trim, and paint from the same company
From our jobs
How the work runs
Our process for property management properties.
Step 1
One call, one contact
The person who answers the phone is the person planning the job, so you only tell the story once. Water emergencies get same-day response, six days a week.
Step 2
Written, itemized scope
The scope is broken out per unit and per area, so the owner or board can approve all of it, phase it, or decline part of it. If anything changes after approval, we call before we do the work.
Step 3
Work tenants can live around
Work in occupied buildings gets scheduled with notice through your office, contained so dust and spores stay in the work zone, and cleaned up at the end of each day. We treat tenants the way we treat any customer.
Step 4
A paper trail that protects you
Photos, moisture logs, remediation scopes, and completion summaries, dated and per unit. That file is what a carrier asks for on a claim, and what you hand a tenant or a board that wants to know how the building responded.
Insurance
We work with your insurance, and we bill them directly
- 01
Call us
We answer, ask what happened, and get a crew moving. Same-day emergency response on active water.
- 02
We document everything
We take moisture readings and photos and write up a scope of work before drying starts, so your adjuster has the file from day one.
- 03
We bill your insurer directly
We work directly with your insurance company on covered water and mold claims, so you're not fronting the full cost and chasing reimbursement.
Your deductible is still yours to cover, and we'll tell you that number before any work starts rather than after. You also don't need a claim to hire us. Plenty of our jobs are paid directly by the homeowner, and after the free inspection we'll say which way makes more sense for the damage you have.
Estimates
Free walkthrough, then a written scope.
Walkthroughs are free, whether it's one turnover unit or the whole common-area rotation, and they end in a written scope itemized per unit and per area, so an owner or board can approve it as written. Emergency water losses work the other way around: we respond first, and the written scope follows the same day.
The scope is based on the property itself: square footage, access, scheduling windows, and what the walkthrough finds. It goes in writing before work starts, and if the work needs to change once we open something up, we call you before we do it.
Where this fits
- Multi-family buildings where one water failure can cross two or three unit lines
- Management companies that need remediation documented well enough to file a claim
- Turnover schedules where the carpet has to be clean before the unit can be shown
- Condo and HOA common areas that need predictable, scheduled care
FAQs from property management managers
Questions we get most.
A tenant just reported mold. What should we do first?
Get it inspected quickly and put your response in writing, whatever the inspection finds. We inspect for moisture first and give you written findings either way. Sometimes it's surface mildew or an old stain, and a written finding that says so is worth having in the file. If it is mold, the scope and the completion record go in the same file.
What is a landlord obligated to do about mold?
It depends on the state, the lease, and sometimes the town, and we're a remediation contractor rather than a law firm, so the legal answer should come from your attorney. What we provide is the same either way: prompt inspection, a written scope, containment-based remediation to IICRC standards, and completion documentation. That file is how you show what the building did and when.
Can you handle a water loss that spans several units?
Yes, and it's the most common emergency call we get from managers. We trace the water with moisture meters and a thermal camera so no affected unit gets missed, dry each one to a measured standard, and document per unit, which keeps both the insurance claim and the tenant conversations straight.
Do you work inside occupied units?
Yes, with advance notice and scheduling through your office. Containment keeps the work zone sealed, and floors get protected on the way in and out. We'll also tell you when a job would go better with the unit vacant.
Ready for a walkthrough?
We reply within one business day, and the walkthrough is free.
Who's showing up
Local and independent since 2019.
The person on the phone is the person planning the job, and the crew that writes the scope is the crew that shows up to do it.
- IICRC Certified
- Licensed
- Bonded
- Insured
- Eco-Conscious Products
Property Management— commercial service area, NY & NJ
Property outside this list? Call us. Commercial coverage follows the seven counties, not just the towns named here.
Other commercial verticals
Dealing with a home instead? Residential water damage restoration → · Residential carpet cleaning →