Commercial · Hospitality· NY & NJ
Water, mold & carpet care for hotels and motels.
We clean guest-room and corridor carpet on a rotation planned around your occupancy, and we handle the water and mold work in the same building: a failed supply line above finished rooms, a water heater leak in the laundry, mold in a guest bathroom. Strauss is an independent company serving hotels and motels across seven counties in NY and North Jersey, and we're IICRC-certified, licensed, bonded, and insured. We'll tell you what needs doing now and what can wait.
Serving Orange, Rockland & Westchester counties in NY and Bergen, Passaic, Essex & Hudson counties in North Jersey.
Problems we hear most
What the calls are about.
- Corridor carpet wearing a visible traffic lane while the rooms still look fine
- A supply-line or water-heater failure with occupied rooms below it
- Mold in guest bathrooms that comes back after housekeeping wipes it down
- Musty odors around PTAC and HVAC units that show up in guest reviews
- Rooms held out of service longer than the work requires
- New stains between deep-clean cycles that can't wait for the next rotation
Scope of work
What we handle.
- Guest-room carpet, cleaned floor-by-floor or wing-by-wing
- Corridor, elevator-lobby, and stairwell carpet on a recurring rotation
- Lobby, breakfast-area, and meeting-room carpet and upholstery
- Emergency water extraction and structural drying — same-day response
- Mold remediation in guest bathrooms and closets, under sealed containment
- Moisture checks around PTAC units, laundry rooms, and ice-machine lines
From our jobs
How the work runs
Our process for hospitality properties.
Step 1
Walk the property
The GM or head of housekeeping walks us through once: carpet condition floor by floor, the rooms with a history, anything that smells wrong. You get a written scope with the carpet rotation and any water or mold work itemized separately, so ownership can approve each piece on its own merits.
Step 2
Schedule around occupancy
Evenings, Sundays, and low-occupancy windows, worked floor-by-floor so rooms come offline in small batches and go back on sale quickly. We're closed Saturdays for Shabbat, so we build that into the calendar from the start.
Step 3
Contain the messy work
Water and mold work happens behind sealed poly containment with HEPA air filtration, so dust and spores stay inside the work zone and the rooms next door stay rentable.
Step 4
Document every room
Photos and moisture readings, room by room, for your maintenance file. If a water loss is covered, we document to carrier standards and bill the insurer directly. You don't need a claim to hire us, and plenty of properties pay us directly.
Packages & rates
Guest-room carpet packages.
Rates are per room and drop with the room count. Single-room visits are a flat $110 on any plan. Water, mold, and heavy-condition work is scoped separately at the free walkthrough.
Standard
One-time cleaning
- 2–15 rooms$72/room
- 16–25 rooms$59/room
- 26–50 rooms$52/room
- 51–100 rooms$47/room
- 101+ rooms$39/room
Premium
Seasonal — 2 to 4 cleanings a year
- 2–15 rooms$67/room
- 16–25 rooms$55/room
- 26–50 rooms$48/room
- 51–100 rooms$44/room
- 101+ rooms$36/room
VIP
Recurring — 5 to 6 cleanings a year
- 2–15 rooms$63/room
- 16–25 rooms$52/room
- 26–50 rooms$46/room
- 51–100 rooms$41/room
- 101+ rooms$34/room
Add-ons & adjustments.
Hallways & common areas
$0.45 per sq ft, $150 minimum
Stairs
$5 per step
Oversized rooms
251–350 sq ft +10% · 351–500 sq ft (suites) +20% · larger than 500 sq ft quoted custom
Upholstery
Chairs $12–$22 · office chairs $25–$35 · armchairs $45–$70 · loveseats $70–$110 · sofas $95–$180
Mattress cleaning
$45 each
Heavy conditions
Heavy soil, odor treatment, or flood-affected rooms run +30% per affected room, or we quote a custom estimate at the walkthrough
Want these rates on a rotation?
The walkthrough is free, and the written scope confirms your room count, square footage, and schedule before anything is booked.
Estimates
Free walkthrough, then a written scope.
Every hospitality bid starts with a free walkthrough: carpet condition, square footage, and any water or mold history. You get a written scope ownership can approve as-is or in phases, with recurring carpet rotations and emergency response scoped separately. Nothing gets scheduled until you've approved it in writing.
The scope is based on the property itself: square footage, access, scheduling windows, and what the walkthrough finds. It goes in writing before work starts, and if the work needs to change once we open something up, we call you before we do it.
Where this fits
- Independent hotels and family-run motels that want one accountable vendor, not a national account
- Properties with corridor carpet that needs a floor-by-floor rotation plan
- Guest bathrooms with recurring mold from exhaust ventilation that can't keep up
- Hotels that need a same-day answer when water is coming through a ceiling
FAQs from hospitality managers
Questions we get most.
Can you clean carpet without taking a whole floor out of service?
Yes, that's how we plan hospitality work. Guest rooms go in small batches, corridors run in sections during your quietest hours, and the schedule is built against your occupancy calendar, so the front desk always has rooms to sell while we work.
What happens when we have a water emergency?
Call the same number, (845) 262-6530. It's answered 8am to 6pm, Sunday through Friday, and commercial water losses get same-day response. We extract, set drying equipment, and document room by room so the claim file is clean. One scheduling note: we're a Shabbat-observant company, closed Saturdays. If a loss lands outside our hours, we dispatch as soon as we reopen.
Mold keeps coming back in our guest bathrooms. Can you fix it for good?
We remediate it under sealed containment with HEPA filtration, and we remove the affected material instead of painting over it. The lasting fix is usually ventilation: bathroom exhaust that can't keep up with back-to-back showers. We handle the removal and tell you what the exhaust needs so the growth stops coming back.
Are you insured, and can you provide a COI?
Yes. We're licensed, bonded, and insured, and IICRC certified for the water and mold work. We'll provide a certificate of insurance before any work begins. If your ownership or management group has specific requirements, send them with the bid request and we'll confirm them before anything is scheduled.
Ready for a walkthrough?
We reply within one business day, and the walkthrough is free.
Who's showing up
Local and independent since 2019.
The person on the phone is the person planning the job, and the crew that writes the scope is the crew that shows up to do it.
- IICRC Certified
- Licensed
- Bonded
- Insured
- Eco-Conscious Products
Hotels & Motels— commercial service area, NY & NJ
Property outside this list? Call us. Commercial coverage follows the seven counties, not just the towns named here.
Other commercial verticals
Dealing with a home instead? Residential water damage restoration → · Residential carpet cleaning →