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Mon–Fri 8am–6pm · Sun 8am–6pm · Closed Saturdays4.9★ · 287+
(845) 262-6530
Strauss Cleaners
Water emergency? We're here to help.(845) 262-6530
Thermo-hygrometer reading 57.7 percent humidity while air movers dry a bathroom floor opened to the joists

Passaic County, NJ · ~50 min away

Water Damage Restoration & Mold Removal in Passaic, NJ

Free inspection. On covered claims we bill your insurer directly.

The city of Passaic took some of Ida's worst flooding. We work its pre-war blocks from about 50 minutes away, with the documentation the claims need.

A person answers, not an answering service. Closed Saturdays. Covered water and mold claims are billed directly to your carrier.

Same-day emergency response

Response promise

8 counties

NY & NJ service area

Since 2019

Locally owned & operated

IICRC Certified

Certification

Local reality

What we see in Passaic.

Ida dropped 8.43 inches of rain on Passaic in September 2021 and the river came into the streets: cars submerged, residents evacuated to City Hall. We respond same-day here, six days a week.

The homes

Pre-war Tudors and brownstones carry plaster, hardwood, and old-growth framing worth drying rather than gutting. Main Avenue's mixed-use buildings put inventory and apartments over the same wet basement, so we scope the commercial and residential sides together.

The ground

The city sits low along the river's east bank, and its storm drains share the river's level. Heavy rain plus a high river leaves the water nowhere to go, which is what happened on these blocks during Ida.

The drive

About 50 minutes via Route 21 or the Parkway. Dense blocks mean tight parking and walk-up buildings, so we carry compact drying gear that goes up narrow stairs.

About 50 minutes in normal traffic. Same-day emergency response holds here six days a week.

Our work

What the work looks like.

Floor-to-ceiling poly containment barrier with taped floor protection in a kitchen hallway
Technician in a protective suit applying sealant along the base of a stone foundation wall
Thermal camera showing moisture at an office doorway threshold
Zipper containment door with an air scrubber running in a hallway

Real jobs from our crew across the service area. See more job photos →

Heavy rain in the forecast

Before and after a storm in Passaic

We schedule crews around the rain forecast. A few steps before the storm can keep the basement dry, and a few steps right after protect the insurance claim.

Before the rain

  • Move stored boxes, rugs, and anything you care about off the basement floor.
  • Test the sump pump by pouring a bucket of water into the pit. If it does not run, that is the problem to fix before the rain.
  • Clear the window wells and the downspout outlets. Know where the main water shutoff and the electrical panel are.

If water gets in

  • Do not go into standing water until the power to that area is off.
  • Photograph the water line and everything it touched before you move or throw anything out.
  • Call for extraction the same day. Wet drywall and carpet pad grow mold within days.

Full walkthrough: what to do when your basement floods in a storm. Water in the house now? Call (845) 262-6530. Same-day emergency response, six days a week.

FAQ

Questions we get in Passaic.

Do you serve all of Passaic, including Passaic Park and Main Avenue?

Yes, all of it. Passaic Park, Main Avenue, Pulaski Park, and every street between them sit inside our regular coverage, for emergency water calls and scheduled work alike. If your address is right at the town line, call anyway. The answer is almost always yes.

How fast can you get to Passaic in a water emergency?

Passaic is about 50 minutes from us in normal traffic, and same-day response is what we promise on emergency calls. Someone answers six days a week, asks what happened, and gives you an arrival window before we hang up.

Do you bill insurance directly for water or mold damage in Passaic?

Yes. On covered water and mold losses we bill your insurance carrier directly, so you're not fronting the full cost and waiting on reimbursement. We photograph everything before work starts, log moisture readings daily, and itemize removed materials, which is the documentation adjusters ask for. You typically pay your deductible and the rest is between us and the carrier. You don't need a claim to hire us, though. Plenty of our jobs are paid directly by the homeowner. We're a restoration contractor, not a public adjuster or insurance agent. Coverage decisions belong to your insurer, so confirm anything about your policy with your agent or adjuster.

Are you available on Saturday?

No. The phones are off on Saturday. The other six days, the line is answered 8am to 6pm. If water damage happens on Saturday, shut off the main valve, move what you can out of the wet area, and leave a message. Saturday messages are the first ones we return when we reopen. If the situation is dangerous, call 911 or your utility company rather than waiting for us.

Do you also handle carpet, rug, and air duct cleaning in Passaic?

Yes. Restoration is the core of the business, and we run a full cleaning service alongside it: carpet and upholstery cleaning, area rug cleaning with pickup and delivery, mattress cleaning, air duct and dryer vent cleaning, chimney sweeping, and odor removal. It's the same crew and the same number: (845) 262-6530.

Emergency? Call first

Water on the floor in Passaic? Skip the form.

Call (845) 262-6530 and we start sorting it out on the phone while the crew loads, six days a week. The form is for anything that can wait a few hours. A person reads it and replies during business hours.

Same-Day Emergency Response. Closed Saturdays.

Free estimate

Send the details and we'll take a look.

Faster by phone? Call (845) 262-6530. The line is answered six days a week.