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(845) 262-6530
Strauss Cleaners
Water emergency? We're here to help.(845) 262-6530
Thermo-hygrometer reading 57.7 percent humidity while air movers dry a bathroom floor opened to the joists

Dutchess County, NY · ~40 min away

Water Damage Restoration in Fishkill, NY

Extraction, drying, documentation, and the rebuild after, all from one company.

Fishkill is about 40 minutes out for us. Same-day response, six days a week, with the extraction and drying equipment already on the truck. The inspection is free.

The creek valleys hold clay and seasonal high groundwater, and the areas between them sit on ledge that sheds water sideways. A dry-looking lot on a slope can still push water at the uphill basement wall every spring.

A person answers, not an answering service. Closed Saturdays. Covered claims are billed directly to your carrier.

Same-day emergency response

Response promise

8 counties

NY & NJ service area

Since 2019

Locally owned & operated

IICRC Certified

Certification

Process

What happens after you call.

Every water loss runs the same way: we ask what happened on the phone, extract the same day, verify the drying with meters, and keep a documented file your adjuster can work from. Here's the short version. The service page covers each step.

  1. 01

    Emergency call & triage

    Water-damaged kitchen stripped to studs with pass-through to the living room

    Call (845) 262-6530 and you reach the person dispatching the crew, not an answering service. We tell you what to shut off and what to move while we're on the road, and give you an arrival window: same day, usually within hours.

  2. 02

    Inspect & map the moisture

    Flooded basement with standing water and soaked belongings near the garage entry

    Moisture meters and thermal imaging show how far the water spread: under flooring, behind baseboards, up into the drywall. You get a written scope of what's wet, what's salvageable, and what has to come out before any work starts.

  3. 03

    Extract & remove

    Thermal imaging camera revealing a hidden wet spot at the base of a wall

    Truck-mounted extraction pulls standing water out fast. Soaked carpet pad, buckled flooring, and drywall that can't be saved come out on the same visit, because wet material left sitting for days is where mold starts.

  4. 04

    Dry & monitor daily

    Thermal imaging camera scanning for hidden moisture beneath a hardwood floor

    Commercial low-grain dehumidifiers and air movers, placed by measurement rather than guesswork. We check moisture readings daily and reposition equipment until the structure, not just the surface, reaches its dry standard.

  5. 05

    Document the dry-out

    Moisture meter reading high against a ceiling marked with water stain rings

    Readings, photos, and a list of every removed material go into a file your insurance adjuster can work from. We don't call it dry until the meters agree, and you get a copy of the drying log.

  6. 06

    Build it back

    Water stains spreading across a garage ceiling beneath supply pipes and a garage door opener after a pipe leak

    Drywall, insulation, trim, flooring, and paint. The company that dried the structure rebuilds it, so nothing gets closed up wet and no part of the job falls between two contractors.

The full water damage restoration process, step by step →

Local knowledge

What we see in Fishkill

The housing stock, the terrain, and the drainage in Fishkill all change how we plan a job. Here's what we run into:

On the ground

Fishkill Creek and Sprout Creek both run through the town, and the low ground along them flooded in the 2011 storms. The condo complexes along Route 9 add a different problem: one failed supply line above a ground-floor unit puts water in three homes at once.

The housing stock

The village's oldest houses have fieldstone foundations and dirt or thin-slab cellars that stay damp year-round. The subdivisions have block foundations and finished basements. Each needs a different drying plan, and we say which before we start.

Getting to you

I-84 exit 13 lands us on Route 9 in Fishkill in about 40 minutes. Condo work means coordinating with the association and the units beside and below, and we document each unit separately for the carriers involved.

Heavy rain in the forecast

Before and after a storm in Fishkill

We schedule crews around the rain forecast. A few steps before the storm can keep the basement dry, and a few steps right after protect the insurance claim.

Before the rain

  • Move stored boxes, rugs, and anything you care about off the basement floor.
  • Test the sump pump by pouring a bucket of water into the pit. If it does not run, that is the problem to fix before the rain.
  • Clear the window wells and the downspout outlets. Know where the main water shutoff and the electrical panel are.

If water gets in

  • Do not go into standing water until the power to that area is off.
  • Photograph the water line and everything it touched before you move or throw anything out.
  • Call for extraction the same day. Wet drywall and carpet pad grow mold within days.

Full walkthrough: what to do when your basement floods in a storm. Water in the house now? Call (845) 262-6530. Same-day emergency response, six days a week.

Common problems

The problems we're usually called about.

Water heater let go in the utility room

Forty-plus gallons, plus whatever the supply line adds until someone notices. Water runs under adjacent flooring long before you see it. We extract, meter every room it could have reached, and dry the slab or subfloor underneath, not just the visible puddle.

You cleaned it up yourself, but the smell arrived a week later

Towels and a shop-vac get the surface; the pad, the bottom plate of the wall, and the subfloor stay wet, and that's where the smell comes from. We meter it, dry what's wet, and if mold has already started, you'll know before we leave.

Insurance wants documentation you don't have

Adjusters pay on documentation. We photograph everything before we touch it, log every moisture reading, and itemize removed materials, then bill the carrier directly, so the claim runs on our records.

Wood floors cupping after a leak

Boards swell from the bottom and the edges rise. Caught early, controlled drying (sometimes with floor-drying mats) can bring hardwood back flat without replacement. Wait too long and the finish or the boards are done, so call as soon as you see the edges lifting.

Insurance

We work with your insurance, and we bill them directly

  1. 01

    Call us

    We answer, ask what happened, and get a crew moving. Same-day emergency response on active water.

  2. 02

    We document everything

    We take moisture readings and photos and write up a scope of work before drying starts, so your adjuster has the file from day one.

  3. 03

    We bill your insurer directly

    We work directly with your insurance company on covered water and mold claims, so you're not fronting the full cost and chasing reimbursement.

Your deductible is still yours to cover. Your declarations page or your agent has the exact number, and we ask for it before any work starts rather than after. You also don't need a claim to hire us. Plenty of our jobs are paid directly by the homeowner, and after the free inspection you get a written estimate to make that decision with.

Not insurance advice. We're a restoration contractor, not a public adjuster or insurance agent. Coverage decisions belong to your insurer, so confirm anything about your policy with your agent or adjuster.

Who's showing up

Local and independent since 2019.

The person on the phone is the person planning the job. We're in Fishkill every week.

  • IICRC Certified
  • Licensed
  • Bonded
  • Insured
  • Eco-Conscious Products

FAQ

Questions we get most.

Will mold grow after water damage?

It can. Growth can start on wet materials within 24 to 72 hours, which is why drying should start the same day. If everything dried fast and completely, verified with moisture readings, mold is unlikely. If materials stayed damp inside walls or under floors, that's where growth shows up. A musty smell weeks after a leak usually means something didn't fully dry, and it's worth a look.

What should I do in the first few hours after water damage?

Stop the water if you safely can, at the main shut-off or the fixture valve. If water is near outlets, cut power to that area at the breaker, but never stand in water to do it. Move what you can off wet floors, and don't run a household vacuum on standing water. Then call (845) 262-6530; the sooner extraction starts, the more we can save.

What should I do if my basement floods during a storm?

Stay out of the water until the power to that area is off. Photograph the water line and everything it touched before you move anything. Then call (845) 262-6530. We schedule crews around the rain forecast and respond the same day, six days a week. Note where the water came in, because your insurer will ask. Rising water from outside and sewer backups are often handled under separate coverage, and your agent can tell you what your policy includes. Our storm flooding guide walks through the first hours step by step.

How fast can you get here in an emergency?

Same day, usually within hours. When you call, a person answers, asks what happened, and gives you an arrival window based on where you are and what's already on the schedule. The truck comes loaded for extraction and drying, so work starts as soon as we're in the door.

Does homeowners insurance cover water damage?

That's a question for your insurer, and we say so on purpose. We're a restoration contractor, not a public adjuster or insurance agent, and only your carrier can tell you what your policy covers. In general terms, homeowners policies treat sudden and accidental damage, like a burst pipe or a failed water heater, differently from a slow leak that ran for months, and flooding from outside is usually a separate policy. That's why the cause of loss matters. When we inspect, we photograph and log what the damage shows, and that record goes to your insurer for their decision. Call your agent or your carrier's claim line to confirm coverage before you count on it.

Service area

Fishkill, NY — Dutchess County.

We're about 40 minutes out, six days a week. The homes run to 18th- and 19th-century houses in the village center, 1960s-through-90s subdivisions, and large condo and townhome complexes along Route 9. We cover every block, including the village center, the Route 9 corridor, Glenham. Fishkill is known for the Van Wyck Homestead, a village center that dates to the 1700s, and the I-84 and Route 9 crossroads.

Emergency? Call first

Water on the floor in Fishkill? Skip the form.

Call (845) 262-6530 and we start sorting it out on the phone while the crew loads, six days a week. The form is for anything that can wait a few hours. A person reads it and replies during business hours.

Same-Day Emergency Response. Closed Saturdays.

Free estimate

Send the details and we'll take a look.

Faster by phone? Call (845) 262-6530. The line is answered six days a week.