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Mon–Fri 8am–6pm · Sun 8am–6pm · Closed Saturdays4.9 · 279+
(845) 262-6530
Strauss Cleaners
Water emergency? We're here to help.(845) 262-6530

Rockland County, NY · ~38 min away

Water Damage Restoration in Nyack, NY

Nyack is about 38 minutes out for us. Same-day response, six days a week, with the extraction and drying equipment already on the truck. The inspection is free.

The Thruway makes Nyack about a 40-minute run. Downtown parking is tight and some of the older homes have steep, narrow approaches, so we plan the carry and protect the floors on the way in.

A person answers — not an answering service. Closed Saturdays for Shabbat. Covered claims are billed directly to your carrier.

Same-day emergency response

Response promise

8 counties

NY & NJ service area

Since 2019

Locally owned & operated

IICRC Certified

Certification

Local knowledge

What we see in Nyack

The housing stock, the terrain, and the drainage in Nyack all change how we plan a job. Here's what we run into:

Water & drainage

Everything on the slope drains through downtown to the river, and cloudbursts send sheets of runoff down the cross streets, while the waterfront itself answers to the tide. Which side of Broadway you're on changes which water problem you get.

On the ground

Nyack fronts the tidal Hudson, and when a coastal storm lands at high tide the waterfront takes it. Sandy in 2012 damaged the marina and Memorial Park badly enough that federal repair funding topped $1.7 million. We treat waterfront lower levels as coastal exposure.

The housing stock

The Victorians climb a steep hill, so the uphill foundation wall of many homes holds back wet ground all spring. Moisture shows on that side first, and long-running damp there can look like a leak when the cause is grade and drainage.

Process

What happens after you call.

Every water loss runs the same way: we ask what happened on the phone, extract the same day, verify the drying with meters, and keep a documented file your adjuster can work from. Here's the short version. The service page covers each step.

  1. Emergency call & triage
  2. Inspect & map the moisture
  3. Extract & remove
  4. Dry & monitor daily
  5. Document the dry-out
  6. Build it back

The full water damage restoration process, step by step →

Heavy rain in the forecast

Before and after a storm in Nyack

We schedule crews around the rain forecast. A few things done before the storm save a basement, and a few things done right after save the insurance claim.

Before the rain

  • Move stored boxes, rugs, and anything you care about off the basement floor.
  • Test the sump pump by pouring a bucket of water into the pit. If it does not run, that is the problem to fix before the rain.
  • Clear the window wells and the downspout outlets. Know where the main water shutoff and the electrical panel are.

If water gets in

  • Do not go into standing water until the power to that area is off.
  • Photograph the water line and everything it touched before you move or throw anything out.
  • Call for extraction the same day. Wet drywall and carpet pad grow mold within days.

Full walkthrough: what to do when your basement floods in a storm. Water in the house now? Call (845) 262-6530. Same-day emergency response, six days a week.

Common problems

The problems we're usually called about.

Insurance wants documentation you don't have

Adjusters pay on documentation. We photograph everything before we touch it, log every moisture reading, and itemize removed materials, then bill the carrier directly so the claim runs on our file instead of your memory.

Wood floors cupping after a leak

Boards swell from the bottom and the edges rise. Caught early, controlled drying (sometimes with floor-drying mats) can bring hardwood back flat without replacement. Wait too long and the finish or the boards are done, so call as soon as you see the edges lifting.

A slow appliance line that leaked for months

Dishwasher, fridge line, or washing machine hose: a slow leak rots subfloor and grows mold out of sight. Insurance treats sudden bursts and long-term leaks differently, and we'll tell you which one your damage looks like before the claim gets filed.

Not sure whether it's dry

A past leak that 'seemed fine', a damp smell, a warm spot on the wall. A moisture inspection takes under an hour and gives you a reading either way. If it's dry, we tell you it's dry and leave.

Insurance

We work with your insurance, and we bill them directly

  1. 01

    Call us

    We answer, ask what happened, and get a crew moving. Same-day emergency response on active water.

  2. 02

    We document everything

    We take moisture readings and photos and write up a scope of work before drying starts, so your adjuster has the file from day one.

  3. 03

    We bill your insurer directly

    We work directly with your insurance company on covered water and mold claims, so you're not fronting the full cost and chasing reimbursement.

Your deductible is still yours to cover, and we'll tell you that number before any work starts rather than after. You also don't need a claim to hire us. Plenty of our jobs are paid directly by the homeowner, and after the free inspection we'll say which way makes more sense for the damage you have.

Who's showing up

Local and independent since 2019.

The person on the phone is the person planning the job. We're in Nyack every week.

  • IICRC Certified
  • Licensed
  • Bonded
  • Insured
  • Eco-Conscious Products

FAQ

Questions we get most.

How fast can you get here in an emergency?

Same day, usually within hours. When you call, a person answers, asks what happened, and gives you an arrival window based on where you are and what's already on the schedule. The truck comes loaded for extraction and drying, so work starts as soon as we're in the door.

Does homeowners insurance cover water damage?

Usually, yes, as long as the damage was sudden and accidental: a burst pipe, a failed water heater, a washing machine hose that split. Policies generally exclude gradual damage, like a slow leak that ran for months or deferred maintenance, and they exclude flooding from outside, which needs a separate flood policy. When we inspect, we document the cause of loss carefully, because that's the first thing the adjuster looks at.

Do you bill my insurance company directly?

Yes. On covered losses we bill your insurer directly, so you're not writing a large check and waiting for reimbursement. You pay your deductible and we settle the rest with the carrier, backed by the photos, moisture readings, and daily drying logs adjusters ask for. You don't need a claim to hire us, though. A lot of our residential work is paid directly by the homeowner.

How long does it take to dry out a house?

Three to five days for most homes. It depends on what got wet, since drywall and carpet dry faster than hardwood, plaster, or subfloor, and on how long the water sat first. We take moisture readings daily and keep equipment running until the wet materials match dry ones nearby, not until the surface feels dry. Pulling equipment early leaves moisture inside the wall.

How do you find moisture I can't see?

With moisture meters and thermal imaging. Water moves through drywall, along subfloor, and into wall cavities that look fine from inside the room. The meters test the materials themselves, thermal imaging shows the cool damp areas behind walls and under floors, and we dry against what those readings show. A surface that feels dry tells you very little; the reading inside the material is what decides when drying is done.

Service area

Nyack, NYRockland County.

We're about 38 minutes out, six days a week. The homes run to Victorian and early-1900s homes stepping down the slope to the Hudson, downtown apartments over storefronts, and riverfront condos. We cover every block, including downtown Nyack, Upper Nyack, South Nyack. Nyack is known for its Victorian downtown, Memorial Park and the marina on the Hudson, and being Edward Hopper's birthplace.

Emergency? Call first

Water on the floor in Nyack? Skip the form.

Call (845) 262-6530 and we start sorting it out on the phone while the crew loads, six days a week. The form is for anything that can wait a few hours. A person reads it and replies during business hours.

Same-Day Emergency Response. Closed Saturdays for Shabbat.

Free estimate

Send the details — we'll take a look.

Faster by phone? Call (845) 262-6530 — answered six days a week.